Goldbergh Kouki Neckwarmer - Black/Flame
Shop with Confidence
Full-price purchases are eligible for a refund or exchange within 14 days of delivery.
Items purchased from our Sale or Archive collections may also be returned within 14 days of delivery for a Snowscene store credit. Refunds are not available on these purchases for change of mind or incorrect sizing.
All returns must be unworn, in their original condition and have all original tags attached. Your rights under Australian Consumer Law remain unaffected.
Complimentary Express Shipping
Enjoy complimentary express shipping on all Australian orders over $499. Orders under $499 are shipped express for $14.95.
Orders placed before 12pm on business days are dispatched the same day, with metropolitan deliveries typically arriving within 1–2 business days.
International Shipping
We offer international express shipping for $29 to New Zealand and $39 to all other international destinations.
International duties, taxes and tariffs may apply and are the responsibility of the customer.
Find Your Perfect Fit
Guidance on finding your perfect fit
Reserve an in-store or virtual appointment with one of our alpine stylists for personalised sizing guidance.
The perfect fit every time
Frequently asked questions
Yes. We offer a full refund or exchange within 14 days of delivery on full-priced items, provided the item is unworn and in original condition and packaging. To ensure you get the best fit book a complimentary virtual styling appointment
Sale or marked-down items are not eligible for change-of-mind returns. This policy is in addition to your rights under Australian Consumer Law.
We offer complimentary express shipping on all Australian orders over $499. Orders under $499 ship via express for a flat rate of $14.95.
International express shipping is $29 to New Zealand and $39 worldwide. Duties, tariffs and taxes may apply and are the responsibility of the customer.
Yes. Our team offers personalised styling appointments and expert fittings in-store.
Whether you’re refining a complete alpine wardrobe or selecting key pieces for an upcoming trip, our alpine specialists are here to guide you.
Our Goggle Bar also provides precision helmet and goggle fittings to ensure the right fit and performance on the mountain.
Visit our store page to learn more or reserve an appointment.
Please see our comprehensive FAQs HERE
Alternatively please feel free to contact our friendly team. You can find contact information HERE