Personal Styling Appointment
We offer free express shipping on all orders over $299, and express shipping for just $10 on orders under $299, Australia-wide.
Orders placed before 12pm ship same day. Metro delivery takes 1–2 business days; regional areas may take a little longer.
StarTrack requires a physical address and can’t deliver to PO Boxes or Parcel Lockers. If you're not home, a card will be left for collection.
International shipping is $25 to NZ and $35 worldwide. Duties and taxes are the buyer’s responsibility. If an item is unavailable, we’ll be in touch within 24 hours to arrange a refund or exchange.
Pickup available at Snowscene
Usually ready in 24 hours
Personal Styling Appointment
Snowscene
Shop 3 148 Logan Road
Ground Level, South City Square
Woolloongabba QLD 4102
Australia
Frequently asked questions
Yes. We offer a full refund or exchange within 14 days of delivery on full-priced items, provided the item is unworn and in original condition and packaging. Sale or marked-down items are not eligible for change-of-mind returns.
This policy is in addition to your rights under Australian Consumer Law.
We offer free express shipping on all orders over $299.
Orders under $299 incur a $10 flat express shipping fee.
Yes. Our team offers personalised fittings and styling support in-store. Our Goggle Bar provides expert helmet and goggle fittings.
Visit our store page to find out more and book a personal shopping appointment
Please see our comprehensive FAQs HERE
Alternatively please feel free to contact our friendly team. You can find contact information HERE