$10 Express Shipping - FREE for Orders Over $299 | 14 Day Returns | Order by 12pm For Same Day Dispatch

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$10 Express Shipping - FREE for Orders Over $299 | 14 Day Returns | Order by 12pm For Same Day Dispatch

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      • Please note: Snowscene is not responsible for parcels that are stolen due to this authorisation.

      Startrack is a signature on delivery service so it is recommended to use an address where someone will be able to sign for your parcel. We recommend using your work address to ensure the fastest delivery possible.

    • Tax included. Shipping calculated at checkout.

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                    Description
                      • $10 Express Shipping on All Orders (1-4 Business Days)
                      • For orders under $100 – Standard Shipping (5-7 Business Days) $12 Flat Fee
                      • For Express Shipping (2-3 business days) – $15 flat fee
                      • All orders are processed within 48 hours of receiving online order & payment except if the order is placed over the weekend.
                      • If an order is unavailable you will be contacted within 48 hours for an alternative or a full refund provided.
                      • For West & South Australia please allow an extra 5 working days for delivery.
                      • International orders are not Free shipping for orders over $100. Each order will be evaluated based on the size and cost. For more information, please contact – shop@snowscene.com.au to find exact shipping costs.

                      Read more about our Shipping & Returns Policy.

                    Shipping & Returns

                    Shipping

                    For orders to Australia:

                    • $10 Express shipping for all orders up to the value of $299 (1-2 Business Days to all Metro Cities)
                    • Free express shipping for all orders over $299
                    • If you live in a regional town please allow another 1-2 business days.
                    • All orders received by 12pm are shipped on the same day.
                    • Please note Startrack does not deliver to PO Boxes or Parcel Lockers.
                    • Physical addresses are required for Express deliveries.
                    • If you are not home when the driver tries to deliver your order, a card will be left with instructions to collect the parcel at your local Post Office.
                    • If an order is unavailable, you will be contacted within 24 hours for an alternative or a full refund provided.

                    For international orders:

                    • NZ - $25 express shipping

                    • Rest of the world - $35 express shipping

                    • Please note it is the buyers responsibility to pay for any import duties and taxes. 

                      Returns

                      We offer full refunds or exchanges within 14 days of the order being received by you.

                      We do not accept the return of products under our change of mind policy that are:

                      1. Sale or marked down items

                      For more information, please visit our Shipping & Returns page.

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